Delivery

Delivery Delays

Due to extended COVID-19 restrictions and high parcel volumes, customers may experience delivery delays. Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible, please see Australia Post and New Zealand Post for the latest updates. Apologies for any inconvenience caused. 

Free Shipping over $70

We offer FREE SHIPPING on orders that total $70 NZD or more. For orders less than $70 NZD a shipping cost of $12 NZD will be charged.

Orders are shipped within 1-2 business days and delivery can take between 5- 12 business days. We deliver via Australia Post to anywhere within Australia and New Zealand.

Christmas Delivery

All orders are dispatched from our Australian warehouse. We estimate the last day for Christmas delivery is 1st December. Whilst we will do everything we can to dispatch promptly, unfortunately we are unable to guarantee delivery in time for Christmas as this is carried out by a third party. We will not dispatch on public holidays due to warehouse closures. 

You will receive email alerts and/or text updates with tracking details of your order once it has been dispatched. To track your order please enter your tracking number on AusPost tracking.

If you are not home to receive your delivery, NZ Post will leave a ‘Parcel For You’ card with instructions on the next steps for you to take in order for you to receive your parcel. For further information, please visit the NZ Post website.

Nude by Nature is committed to providing exceptional customer service and quality makeup, skincare and products. We will endeavour to make sure that the products listed on our website correctly show stock availability and that pricing is true and correct. In the unlikely event that an ordered item isn’t available or we are unable to fulfill your order, we will notify you by email to arrange a full refund or replacement.

Please note this site does not ship to goods outside of New Zealand. For shipping internationally please check our global websites.

If you want to purchase in-store, please have a look at our stockists.

Contact Us

If you have any questions about delivery for online orders, please contact us.